FIND YOUR CAREER WITH SPOKANE COUNTY UNITED WAY
Spokane County United Way team members are dedicated to creating a supportive team culture. Every team member is passionate about our work and the impact we create together for our community. Our staff is a mix of individuals that have had long careers with United Way as well as team members that have joined recently. Together we all fight for the health, education and financial stability of every person in our community.
Open Positions at Spokane County United Way
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still apply! We would love to have the opportunity to see if you could be a great addition to our team.
SPOKANE COUNTY UNITED WAY | JOB DESCRIPTION |Spokane County United Way is an Equal Opportunity Employer
Job Title: Vice President of Finance and Administration
Job Title: Vice President of Finance and Administration
Department: Finance and Administration
Reports to: CEO/President
FLSA Status: Exempt
Effective Date: December 2022
This is a Full Time (40 hours per week) position. Work hours and days are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. This position requires flexibility to work evening and weekend hours as needed for meetings and special events.
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skills and/or abilities required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
The Vice President of Finance and Administration for Spokane County United Way (SCUW) serves as the lead position for the accounting, finance, campaign data entry, Information Systems and Human Resource functions of SCUW. This position reports directly to the CEO/President and provides direct supervision to the members of the Finance and Administration team. This position works with the CEO/President and with the Board of Directors’ Finance Committee to develop a strategic view of the financial management of SCUW funds and assets. This position is responsible for development and submission of various reports to governmental entities, United Way Worldwide, audit preparation, and organizational regulatory compliance. In addition to the direct supervision of employees, this position includes the management of outside consultants tasked with key organizational duties related to Information Systems, Human Resources and Audit.
All positions within Spokane County United Way will be expected to fulfill United Way’s Vision, Mission and Commitment to our Community through the 5 Pillars for Action (located at the end of this job description). Additionally, all positions within SCUW will:
- practice direct, honest, respectful and compassionate communication;
- strive to constantly provide great customer service;
- build trust through keeping our word and being accountable to each other;
- take pride in our quality work and consistently put forward our best efforts;
- be performance-oriented and embrace key performance indicators;
- challenge and constantly improve our current processes and plans;
- encourage creativity and leverage the strengths of others;
- lean into challenges with each other transparently and respectfully;
- celebrate our individual and collective accomplishments.
Essential Duties and Responsibilities:
The essential functions of the position include but are not limited to the following:
- Work with the CEO/President and Finance Committee to ensure that the organization has an active, responsible, and voluntary governing body which assure the effective governance over policies and financial resources as defined by the bylaws, Sarbanes-Oxley Regulations, membership requirements of United Way Worldwide and other relevant governing bodies.
- Promote the cooperative spirit of mission within the organization, in the community, and among the various local, regional and national organizations SCUW relates to.
- Serve as a strong, visible, and supportive leader for the organization.
- Provide for measurement of the performance of all key aspects of the department to ensure performance matches or exceeds expectations, and that performance and process problems are identified and addressed in a timely and effective manner.
- Be results-oriented and strive to continuously improve yourself and SCUW
- Be a trusted partner with key SCUW stakeholders
- Provide for a safe, welcoming physical environment that is accessible, practical, recognizable, and expressive of the organization’s mission.
- Keep abreast and share current economic, political, legislative, technical, and general community and business trends that may affect SCUW and its relationships in the community and recommends appropriate organizational responses to conditions.
- Sustain and enhance relationships with others o Coordinate the annual budget process with executive team, administrative committee, and the Finance Committee.
- Schedule and manage annual audit by a public accounting firm, prepare work papers and financial reports with key stakeholders and communicate findings and recommendations to management and the Finance Committee.
- Bring together key stakeholders to assure shared impact, more than can be achieved alone
- Use innovations in technology to improve the effectiveness and accuracy of operations and information provided to the community.
- Manage staff of qualified bookkeeping personnel, ensuring that employees have a productive work environment, relevant training, defined expectations, and computer hardware and software resources sufficient to complete their work.
- Prepare periodic financial results and interpretive analysis for SCUW staff and the Finance Committee.
- Prepare periodic forecast updates between budget cycles to update expectations in revenues, expenditures, and cash balances.
- Monitor and implement appropriate balances of cash and highly liquid investments in order to minimize bank fees, maximize interest yield, and maintain appropriate liquidity to meet cash flow needs.
- Establish and monitor the SCUW reserve policy.
- Establish, maintain, and execute campaign accounting policies and procedures, including policy for recording estimates for uncollectible, incorporating FASB, United Way, and IRS regulations. Work with staff to clarify procedures for reporting.
- Ensure the timely and accurate filing of tax returns, including annual Form 990, ensuring compliance with tax law and the maintenance of the non-profit status.
- Ensure a consistently administered document retention process.
- Plan and manage computer and network security in support of donor database, accounting systems, e-mail, and other electronic files.
- Plan technology investments in support of changing information requirements and vendor software requirements.
- Review and assess Human Resource practices to ensure that compensation and benefits are competitive and relevant, and that employment practices are legally compliant, documented, and consistently applied.
- Oversee and provide recommendations for the purchase and maintenance of all employee health, dental, retirement, life insurance and other benefit plans for employees.
- Follow company policy regarding receipt and liquidation of stock gifts.
- Purchase and maintain comprehensive insurance programs including director and officer, general liability, crime/fraud, internet, workers compensation, unemployment, content and personal property insurance.
- Recruits, interviews, hires, and trains new staff.
- Oversees the daily workflow of the Finance & Administration Departments.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
- Constantly monitor and transparently share SCUW’s financial health through performance measures and dashboards.
- Proven experience in accounting, budgeting, financing, and project management.
- Good verbal and written communication skills; an effective listener and presenter.
- Results- and action-oriented.
- Proficient with Microsoft Excel and financial management databases (MIP is our current system)
- Ability to interpret and effectively present data to a wide variety of audiences.
- Strong degree of integrity and a highly ethical approach to SCUW duties and responsibilities.
- Strong executive presence; professional with personal confidence and maturity.
- Demonstrated ability to participate in and lead teams.
- Strategic, creative, progressive thinker.
- Well organized and strong on accountability, delegation and follow-through.
- A supportive leader of organizational improvement.
Education and Experience:
- Bachelor’s Degree in Finance, Accounting and/or Business Administration.
- 5 years’ financial leadership experience with demonstrated progression of responsibilities.
- Experience in the following:
Accounting systems implementation
Presentation of financial results to management and/or Finance Committee
- CMA, CPA, and/or MBA • Project management training and experience.
- 7 years’ financial leadership experience with demonstrated progression of responsibilities.
- Nonprofit financial experience. Certificates, Licenses and other Requirements:
- Accounting and/or budgeting licenses/certifications
- Project Management
- Lean and/or Six Sigma certifications
- Successfully pass background check
Working Environment/Conditions/Travel/Potential Hazards:
While performing the essential duties/responsibilities of this job, the employee may experience the following environmental conditions:
- Exposed to noise consistent with a standard office environment.
- Occasional local travel within Spokane County and outside the area for trainings or conferences.
- Extended viewing of computer monitor.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to drive and/or access reliable personal transportation.
All other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
VITA Tax Site Coordinator
Part-Time / Temporary Position
Compensation: $20.00 per hour.
Spokane County United Way is looking for people to serve as VITA Tax Site Coordinators during the 2023 tax season. VITA is a crucial service, providing low- and moderate-income community members free tax preparation services.
This position is part-time (10- 20 hours/week), in person and temporary (Jan – April 2023). Working hours are flexible, based on employee availability and site hours.
Monday 5:00 – 8:00 PM: 3128 N Hemlock St, Spokane, WA 99205
Tuesday 5:00 – 8:00 PM: 130 S Arthur St, Spokane, WA 99202
Wednesday 4:00 – 7:00 PM: 35 W Main Ave, Spokane, WA 99201
Thursday 5:00 – 8:00 PM: 500 S Stone St, Spokane, WA 99202
Saturday 9:00 AM – 1:00 PM: 920 N Washington St STE 100, Spokane WA 99201
Submit resume, three references, and cover letter (optional) to firstname.lastname@example.org
Contact Matthew Shelledy at 509-324-5042 or email@example.com
The Volunteer Income Tax Assistance (VITA) Site Coordinator promotes program engagement by providing quality customer service and coordinating volunteering. The role includes but is not limited to ensuring VITA program compliance, managing volunteer shifts, and providing overarching administrative oversight. We are seeking someone with experience providing quality customer service to low-income clients, high degrees of flexibility and adaptability, and an ability to manage volunteers in a dynamic environment. For more information about VITA, visit the IRS’s website, linked here: https://www.irs.gov/individuals/free-tax-return-preparation-for-qualify…;
Key Duties & Responsibilities for In-Person and Virtual Operations:
Performs all responsibilities that will ensure the safe and efficient operation of the VITA sites according to the IRS Guidelines, including maintaining privacy and confidentiality of taxpayer information.
Implement safety protocols that are informed by the most up-to-date guidance from federal, state, and local authorities to best protect employees, clients, and volunteers.
Recruit and onboard volunteers.
Oversee preparation of tax returns and confirm all returns are quality reviewed before filing.
Ensure all volunteers have completed the required certification before working on site.
Provides exceptional support to volunteers, managing and answering any questions they may have, as able.
Provides excellent customer service, resolving issues and making sure clients receive all the services for which they are eligible.
Must be comfortable working with diverse, low-income, and limited English proficiency population.
Transmits tax returns to IRS Service Center and follows up on all rejected returns.
Participates in tax preparation and quality review training sessions.
Troubleshoots issues experienced by clients and volunteers,
Submits bi-weekly reports to volunteers and Community Impact Department staff during tax season.
Ensures program compliance with any requirements set by funders, partners, etc.
DISCLAIMER: This job position performs other assignments and performs other duties as assigned. The contents of this job description may change as deemed necessary by Spokane County United Way.
Demonstrated proficiency with technology.
Proven customer service skills serving diverse communities.
Demonstrated leadership experience, either volunteer or professional; experience coordinating volunteers is preferred.
Strong interpersonal, relationship-building and leadership skills; has a results-oriented approach with a winning attitude.
Demonstrated ability to motivate a team to achieve weekly goals; ability to stay calm during high-stress times, and able to work well in a fast-paced remote work environment.
Proven high degree of flexibility and adaptability.
Experience using MS Teams, cellular text and voice calls.
Demonstrated willingness to understand and learn various service delivery models.
Proven understanding of barriers that low-income communities face.
Ability to utilize free tax preparation software. Prior tax experience is helpful but not required.
Ability to maintain confidentiality with highly sensitive client information.
Ability to travel to multiple locations in Spokane
Willingness to receive further tax training and be VITA tax law certified.
Education and Experience:
High school degree required. Experience in free tax preparation support is helpful but not required (training will be provided). Experience in community engagement, program operation, volunteer management, and/or tax law is encouraged.
Site Coordinator Training through the IRS Link and Learn platform. This course covers all the quality site requirements and other administrative items necessary to effectively operate a VITA site.
Volunteer Standards of Conduct self-study training through the IRS Link and Learn platform with a passing score of 80% or more.
Intake/Interview & Quality Review Training & Certification through the IRS Link and Learn platform.
Spokane County United Way is an Equal Opportunity Employer
Director of Resource Development
The Director of Resource Development for Spokane County United Way (SCUW) serves as the primary
donor relationship manager for the organization and is a member of the SCUW senior leadership team.
This position reports directly to the President/CEO and provides direct supervision to the members of
the Resource Development team.
The director is responsible for identifying, shaping, and implementing comprehensive resource
development strategies for SCUW. This will require knowledge of customer and donor relationship
practices, communicating organizational community impact objectives to donors and donor prospects,
clear understanding of marketing and messaging strategies, and working collaboratively with all staff
and volunteers. The Director will develop an external presence within the business and non-profit
community and is responsible for developing a team (both paid staff and volunteers) to support financial
development and personal relationship objectives in order to grow the financial resources for SCUW.
The director is responsible for overall market analysis, trend analysis, strategy development and
implementation. The director is the staff leader for resource development, and provides primary staff
support to the annual Campaign Chair and Campaign Cabinet.
Essential Duties & Responsibilities
Develop a culture to further best practices in fundraising including the development and
implementation of plans to build a donor pipeline that grows the financial capacity of SCUW to achieve
the organization’s mission and vision. Work with the President to formulate development goals to
increase overall financial support for SCUW. Build meaningful relationships with community members,
volunteers and staff to collaborate on work that will have a positive impact.
• Develops, maintains and prepares campaign volunteers, including assistance in the recruitment
of the annual Campaign Chair and Cabinet, to lead the growth of the annual campaign.
• Directs staff and volunteers to identify and solicit new individual and corporate donors, record
and maintain donor records, and analyze donor data to improve campaigns and collections.
• Advances organizational and staff development with leadership giving and manages
segmentation marketing to ensure the future of the organization's campaign efforts.
• Collaborates with SCUW Finance, Marketing & Communications, and Community Impact staff
and volunteers to increase overall giving to SCUW to further its vision and goals, and to
minimize or decrease designations by donors.
• Collaborates with SCUW Marketing & Communications team in preparation of materials for use
in the annual campaign and other requests for funding; implementing donor engagement and
recognition events; appropriately recognizing financial support by companies and donors;
ongoing communications to donors and prospects on the impact and value of SCUW.
• Works with SCUW Community Impact to develop sources of revenue for specific products
• Works with Finance to assure the accuracy of data base information, pledge recording and
processing, and that relevant billing notices are accurate and timely.
• Supervises and leads the Resource Development work of the organization, which includes
developing strategy and direction of the annual campaign.
• Stays abreast of resource development trends, giving patterns and best practices; is the subject
matter expert for the organization and guides the RD team and SCUW in implementing best
practices as appropriate for this community, its needs and our donors.
• Manages a portfolio of significant accounts and provides exceptional customer service and
• Assists SCUW senior management to cultivate relationships with CEOs, C-suite staff, and other
community leaders in order to involve these individuals in key volunteer positions within the
• Manages and coaches RD staff, including goal setting, performance planning and review, and
professional development of staff.
• Represents SCUW as a credible and passionate community leader at local, regional and national
• Bachelor’s Degree required, or related years of experience.
• 7 years or more successful experience preferably in sales/marketing/fundraising, with
demonstrable progression in levels of responsibility and achievement.
• Demonstrated ability to analyze, interpret and prepare data for internal and external use.
• Personal integrity that aligns with our internal culture, our key customers, and the United Way
• Demonstrated success in leading and developing fundraising initiatives (or comparable activities
within the corporate sector) preferably in a human service setting.
• Demonstrated success working and building effective, collaborative internal and external
relationships to advance organizational outcomes.
• Experience with customer relations systems for tracking, reporting, acknowledgement, supply
• Superior verbal and written communication skills; an effective listener and presenter.
• High energy and results oriented.
• Exceptional interpersonal skills and ability to influence and persuade key stakeholders.
• Strong degree of integrity. Highly ethical approach to all aspects of assigned responsibilities.
• Strong executive presence; professional with personal confidence and maturity.
• Demonstrated ability to participate in and develop teams.
• Strategic, creative, progressive thinker.
• Well organized, strong on the follow-through.
• A supportive leader of organizational change.
Physical Activity and Sensory Requirements:
• Light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds frequently.
• Required to have visual acuity for preparing and analyzing data, viewing a computer terminal
and extensive reading.
• Must be able to express ideas by means of spoken word and convey detailed spoken
instructions accurately, loudly, and quickly.
• Must be able to perceive sounds at normal speaking levels with or without correction.
Working Environment/Conditions/Travel/Potential Hazards:
• Position requires a current driver’s license and routine ongoing access to a dependable
• Frequent local travel, speaking to groups, and office environments.
SPOKANE COUNTY UNITED WAY
Spokane County United Way is an Equal Opportunity Employer
Job Title: Spokane Anchor Community Initiative Coordinator
Department: Community Impact
Reports to: Community Impact Director
The position will be employed by Spokane County United Way, the fiscal sponsor for the Initiative. This position will report to the Community Impact Director at Spokane County United Way. This position will join the Functional Zero team at Spokane County United Way and be responsible for working with the Built For Zero (BFZ) Coordinator on initiative alignment and implementation.
City of Spokane will host the position within Community, Housing, and Human Services Department and provide supervision and technical assistance, including CMIS (Community Management Information System) resources, to support the development and implementation of plans to address youth homelessness.
Position will work closely with the Continuum of Care Board (CoC) and CoC Committees and its administrative staffing, so that strategies for securing and deploying public and private resources towards the goals are coordinated.
FLSA Status: Non-Exempt
Effective Date: Upon hire
This is a Full Time (40 hours per week) grant funded position. Work hours and days are typically Monday through Friday, 8:00 a.m. to 5 p.m. This position requires flexibility to work evening and weekend hours as needed for meetings and special events.
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
Key community stakeholders are working together in Spokane County to respond to the crisis of youth and young adult homelessness. In 2019, Spokane County was selected as a participant in A Way Home Washington’s (AWHWA) Anchor Community Initiative (ACI). In 2021, we need to accelerate local plans and aspirations to grow the initiative into a more effective, collective community response to this challenge. The Initiative engages local youth, providers, education, government, business, and philanthropy partners to develop and implement a systemic community approach that will reduce youth homelessness to “functional zero,” with resources sufficient to say “yes” when a homeless youth requests services. The Spokane Anchor Community Initiative Coordinator will manage Spokane’s efforts under A Way Home Washington’s Anchor Community Initiative and ensure that solutions are locally responsive and sustainable, as well as centered in youth voice, data driven cultures, continuous improvement and racial/LGBTQ+ equity
All positions within Spokane County United Way will be expected to fulfill United Way’s Vision, Mission and Commitment to our Community through:
- The 5 Pillars for Action: Execute Impact, Create Visibility, Build Relationships, Drive Giving and Exhibit Leadership.
- All positions within SCUW will •practice direct, honest, and compassionate communication •build trust through keeping our word and being accountable to each other •respect and listen to our customers and coworkers •take pride in quality work, putting forward our best efforts, knowing that our best efforts are subject to change •encourage creativity in others •lean into challenges •link everyone together in plans and processes •celebrate our individual and collective accomplishments.
- Spokane County United Way's Commitment to Diversity, Equity, and Inclusion: We believe that equity is a non-negotiable core value in achieving our mission of improving people’s lives in Spokane County. We acknowledge that racism is a system of oppression that has served to marginalize and dehumanize individuals from varied racial and ethnic identities over the span of U.S history and the region in which we reside. Furthermore, we know that systemic racism creates barriers for Black, Indigenous, and People of Color (BIPOC); upholds all other forms of oppression; and is an injustice to us all. We oppose and condemn all forms of oppression. We are aware that change takes time. Missteps will occur and we will use them as opportunities to learn and grow.
- Leveraging all of our assets (time, resources, energy) to create more equitable communities.
- Continuing to prioritize funding for community programs that are led by and/or support historically underserved and marginalized populations and communities.
- Expanding and incorporating the voices of our most vulnerable and marginalized communities in decision making by bringing diverse viewpoints to our Board and committees.
- Building, enhancing, and sustaining relationships by listening, interacting, and convening partner agencies and community members.
- Actively engaging those most impacted by the issues, especially members of our BIPOC communities and other marginalized populations.
- Acknowledging that to address our priorities we need to look for solutions at the personal, community, system, and structural levels.
Core Duties and Responsibilities
The core functions of the position include but are not limited to the following:
• ACI Coordination: Uphold and lead implementation of the ACI model locally, including centering youth voice, data driven cultures, continuous improvement and racial/LGBTQ+ equity. Enable local stakeholders to effectively leverage coaching and technical assistance provided by AWHWA.
• Serve as the liaison/key point-of-contact with the AWHWA team to ensure that their project management support is effectively utilized, and that Spokane’s system is developed in alignment with statewide ACI goals and strategies. This includes:
• Regular check-ins with the Lead Coach, the Anchor Community Core Team Lead and the AWHWA team;
• Coordination with the Lead Coach to plan, facilitate and document results of local stakeholder meetings (e.g. Core Team, Community Team);
• Tracking progress of Spokane’s work plan through proven project management practices;
• Participation in statewide collaboration efforts of the ACI.
• Coordination of community learning and resources (Youth Homelessness Demonstration Program, Centralized Diversion Fund, Innovation Grants, CoC funding opportunities, etc....)
• Serve as the liaison/key point of contact with the City of Spokane and CHHS team to ensure that ACI goals and priorities are in alignment with CHHS activities, programming, and policy implementation within the community.
• Regular check-ins with ACI Lead on City of Spokane staff team, CHHS team, and CHHS Leadership.
• Coordination with the CMIS Team on management of YBNL and monthly data submission.
• Participation in CoC wide activities relating to ending youth and young adult homelessness
• Coordination of County-wide learning and resources (Youth Homelessness Demonstration Program, Centralized Diversion Fund, CoC funding opportunities, etc....)
• Local Planning & Collaboration: Build on and accelerate planning and progress achieved to date by local stakeholders.
• Ensure local Core Teams are meeting regularly, accessible for young people, and that the team is making progress towards local ACI goals
• Ensure that the local Initiative is managed in collaboration with the Continuum of Care Board of Directors and its Homeless Youth Subcommittee (which also functions as the Anchor Community Team).
• Promote and facilitate participation of a broad range of community partners, funders, and service providers to generate public support for the Initiative.
• Work with stakeholders to establish goals, collaborative action plans, data collection strategies, timelines, and indicators of success.
• Establish and support equity as a core value of the Initiative.
• Lead efforts to address disproportionality for QTBIPOC and work with By and For organizations to implement best-practice interventions.
• Ensure that young people with lived experience are effectively engaged in developing solutions
• Data & Evaluation: Support the management and continued development of a quality Youth-By-Name-List (YBNL) of all youth experiencing homelessness and housing instability within Spokane County
• Help communities use data to develop, test, implement, and spread changes to reduce the number of YYA experiencing homelessness
• Coordinate and support monthly data submission for ACI dashboards and coordinate responses to other surveys and requests
• Ensure local yes-to-yes plans are updated at least monthly, and that system-level data and improvement project summaries are reported to AWHWA in a timely manner each month
• Work with City staff, homeless youth providers, and other stakeholders to establish intersystem protocols and local data infrastructure to ensure the community’s youth by-name list:
• represents full geographic coverage of Spokane County through coordination of street outreach and other youth system access points;
• formalizes relationships between the homeless system and other key systems such as child welfare, public schools, and juvenile justice; and
• has adequate policies, procedures, and data reporting capabilities to ensure that information about youth experiencing homelessness is reliable, up-to-date, and actionable.
• Utilize quality data from YBNL to drive system change efforts and improvement projects within the scope of the ACI and CoC strategic planning.
• Functional Zero Department
• Work together with Director of Partner Relations and Assessment and BFZ Coordinator at United Way on Functional Zero initiative’s shared purpose, alignment, strategy, and implementation of the model in Spokane County.
• Work with the BFZ Coordinator on providing content expertise, insight and consultation based on the By-Name List work within the Youth and Young Adults.
• Promote and facilitate participation of local youth, service providers, education, government, business, and philanthropy partners to generate public support for the Initiative.
• Increase engagement from community stakeholders working with youth and young adults to continue to expand the efficacy and reach of initiative goals.
• Coordinate with appropriate entities to ensure young people receive stipends for all ACI work in accordance with AWHWA’s stipend guidelines
• Prioritize empowering and building relationships with organizations and people with lived experience.
• Continue to develop and progress collaboration with key regional partners (City of Spokane, City of Spokane Valley, Spokane County, Spokane City Council, etc.).
• Support AWHWA’s statewide efforts to reduce and end youth and young adult homelessness as needed.
• Support Spokane County United Way’s local communications and presence as needed.
• In coordination with AWHWA and United Way, regularly give presentation within the community and sharing initiative level goals and the impact of ongoing efforts. Continued educational and advocacy with the community in alignment with ACI and community priorities.
• Performs all other duties as necessary or assigned.
• Excellent interpersonal skills with ability to work effectively one-on-one with a broad range of individuals as well as part of a team, providing technical support and assistance as needed over the phone and via email
• Ability to be focused and detailed, set priorities, meet deadlines and juggle multiple tasks, be organized and effective, self-directed while maintaining priorities
• Strong project management skills
• Works independently, as well as collaboratively
• Ability to run reports and provide data analysis of information
• Excellent written and verbal communication skills
• Comfortable presenting to wide range of audiences in small group settings and community forums to advocate for policy or program initiatives.
• Ability to handle confidential, proprietary and sensitive information requiring judgment and discretion
• Persistent and intentional negotiating between systems of care towards community goals
• Patience, agility, and orientation towards long-term goals
Education and Experience:
• Bachelor’s Degree in social work, public policy, community development, marketing or other relevant field, or significant, relevant work/life experience
• Experience developing community partnerships and collaboratives
• Project management and program planning experience
• Familiarity with local issues related to youth and young adult homelessness, and/or knowledge of youth-serving systems and homelessness in general
• Demonstrated ability working with and bringing together diverse communities and commitment to supporting inclusion, both internally and across our efforts to serve all youth and young adults experiencing homelessness in Washington state
• Strong background in working with understanding the functionality of Tableau and the processes
Additional Desired Qualifications:
• Experience working successfully with housing providers, service organizations and community partners on youth-related issues
• Strong connections and relationships in the Spokane community
• Working knowledge of applicable state and federal laws and programs that directly impact youth experiencing homelessness (e.g. rights of minors, health care, housing, employment, education, licensing, and child welfare)
• Experience with data sharing agreements and general knowledge of FERPA, HIPAA and/or other laws governing data and confidentiality.
• Experience working with homeless and/or at-risk youth
Certificates and/or Licenses: To perform this job successfully, an individual must:
• Have a valid Driver’s License or reliable transportation
• Successfully pass background check applicable to position
Working Environment/Conditions/Travel/Potential Hazards:
While performing the essential duties/responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:
• Exposed to noise consistent with a standard office environment
• Office environment during in-office hours
• Variable environment when in the field
• Regular local travel within Spokane County; occasional travel outside the area for trainings or conferences
• Extended viewing of computer monitor
• Comfortable working in exclusively in-person, online, or hybrid environments
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to drive and/or access reliable personal transportation
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.